The boutique management and change consultancy for the not for profit and public sector

CHANGE HAPPENS, BUT IT ISN'T ALWAYS EASY

Now more than ever, organisations need to evolve to remain relevant.

We understand that you don't always have the time or expertise to implement strategic change.

That's where we come in - we help the public sector, charities and social businesses to transform.

Our services include strategic design, leadership development, engagement, co-creation and the delivery of high-quality change projects. Brightheld's mission is to deliver sustainable, transformative impact to every organisation we work with. We are creative, collaborative and unafraid of complexity.

WHAT WE DO

Strategic Design and Transformational change

Change is a key part of any organisational journey. Whether planned or reactive, it invites us to improve and evolve. But effective change cannot be achieved by accident; it needs to be carefully and skillfully managed.

So if you need to shift your culture, change your processes, or move to systems thinking, we can support you. Our friendly approach is evidence-based, collaborative, and people-centered.

We are practitioners of change and project management, working to international professional standards. So whether you need a new strategy, to improve ways of working or to deliver organisational change, we can help.

Engagement and
Co-creation

Engagement builds stronger relationships and strengthens your connection with stakeholders. Whether you aspire to innovate or improve, the key lies within the people closest to your organisation.

We believe that co-creation leads to innovation and are proud to be UK leaders in co-creation and co-production approaches. We can help develop and deliver initiatives unique to your needs.

From service or product development to employee insights and user research- we help to engage with stakeholders, analyse data, interpret behaviour, and use feedback to improve communications and make better business decisions.

Leadership Development and Coaching

The working world is being reshaped by society, technology and shared global challenges. Those driving your organisation need to develop strategic capability, at the same time as solving complex problems with empathy.

We provide bespoke services to build and develop senior management teams. We support leaders to build capacity, increase self-awareness, enhance confidence and improve resilience.

We do this through group learning using the Action Learning model and 1:1 leadership coaching. We also design and deliver interactive workshops to upskill and support through periods of strategic transition.

What we do

ABOUT

ABOUT US

Delivering change for good

Brightheld is a boutique consultancy with over 25 years of experience. We work closely with organisations to create bespoke solutions that make sense (evidence-based) and deliver meaningful impact (outcomes focussed). Whilst we specialise in transformation, leadership development and change management; it's people that are at the heart of everything we do. We are proud to collaborate alongside a network of expert advisors in behavioural science, leadership, and development. Through these relationships, we are able to share best practice, discover emerging approaches and play a part in thought leadership for the social sector. Like you, our values guide the way we operate and we want to have a positive impact on people and the planet. Every year we deliver support and coaching services pro-bono to not-for-profits. We believe that by sharing…we all grow.

industry-standard certifications

800+

Stakeholders enagaged

Years of expertise

Doug Griffiths, President

We were extremely impressed with Sarah's exceptional facilitation. From her thorough preparation and insightful stakeholder interviews to her dedication to ensuring every voice was heard, Sarah's work was outstanding. We found her to be committed, professional, and highly effective.

Michelle Constable, Chair

Brightheld Consulting were excellent in supporting the development of our strategic and business plans. Their experience in this area was invaluable and we’re now in a much better position to take our next steps!

Ian Hamilton, CEO

Brightheld was recommended to HCL and Sarah immediately brought clarity and structure to what we wanted to achieve. The response from members of staff, as well as other stakeholders, was very positive.

Jane Van Zyl, CEO

Brightheld has been a great help to us at facilitating the co-creation of a significant project. Sarah worked alongside our senior managers, planning and supporting the co-creation project at all stages

TESTIMONIALS

PROJECTS

MEET SARAH

Sarah Copeland

Sarah is Brightheld's Director and Principal Consultant. She has over 25 years of experience in senior positions in the Charity and Public sector; leading development, change and operational teams. Sarah is an accredited Project Manager, a qualified Change Management Practictioner and an Executive Facilitator (Action Learning model). She is a proud fellow of the School for Social Entrepreneurs and has founded three not-for-profit organisations.

Part of the founding global team behind the collaborative change framework now embedded in the APMG syllabus, she brings deep experience of strategic change — partnering with Boards and Senior Leaders to shape and deliver complex programmes. A co‑creation specialist who has led transformation across local government, charities and social enterprises, she is currently the Strategic Lead for Change at one of the UK’s largest private philanthropic trusts.